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Employees & Culture

Our employees are one of our most important stakeholders. By attracting, recruiting, developing, and retaining diverse talent, we foster a strong culture of customer champions.

About Us • How We Work • Employees & Culture
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Learning & Development

Our approach to learning and development focuses on opportunities that create business impact, improve team performance, and enable professional career growth. In addition to self-paced learning modules, we offer career development programs that help all employees build their skillsets and advance their careers.

We’re also guided by Leadership Principles that fit within PayPal’s four key values of Inclusion, Innovation, Collaboration, and Wellness. They serve as the foundation of our talent management strategy across the employee lifecycle. 

  • Inclusion: Do the right thing, Choose inclusion, Trust each other
  • Innovation: Be a customer champion, Never stand still, Create simplicity and efficiency
  • Collaboration: Generate enduring impact, Work as one team, Be transparent 
  • Wellness: Know yourself and each other, Learn every day, Build the next generation

Employee Wellness

Wellness is one of PayPal’s core values, and we offer programs and benefits that support each employee’s financial, mental, and physical health. We seek to create a flexible, balanced work culture and take a holistic approach to leave and benefits, which include parental preparedness, Global Wellness Days for employees to recharge, and a paid sabbatical every five years. PayPal’s Wellness Ambassadors also promote and educate our community on available benefits and resources, such as free online wellness coaching and mental and emotional health support through our Employee Assistance Program. 

PayPal’s Employee Financial Wellness initiative continues to be a cornerstone of our overall wellness strategy, and we continue to launch new programs and provide more resources to support employee financial security and literacy. When we established the initiative in 2019, we set a goal to have at least 20% of employee discretionary income remaining after taxes and typical expenses are paid. In 2022, we surpassed that goal and achieved a 26% minimum PayPal-defined estimated net disposable income for employees globally.

Learn more

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Empowering Employee Giving & Community Impact

We have an important role to play in contributing to strong, inclusive communities in the places where we live and work. Our employees share this vision and are committed to civic action. 

Our PayPal Community Impact program provides a point of connection, inspiration, and learning for our employees globally, further connecting them to our mission. The program also enables employees to foster stronger relationships with local communities through volunteering, grantmaking, and other activities. Each employee can have their volunteer time and donations matched by PayPal up to $2,500 annually.  

Workplace Recognition

We have been recognized with many notable awards that highlight our efforts to build a more inclusive workplace and world. Some recent accolades include:

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Additional Resources

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