Our CS&I strategy

At the core of PayPal’s values-led culture is our mission to revolutionize commerce globally. Our CS&I strategy is aligned with how we approach and manage our key CS&I risks and opportunities across four focus areas – Employees & Culture, Social Impact, Responsible Business Practices, and Environmental Sustainability. Reflective of our business, mission, values, and leadership principles, this integrated approach is designed to support enterprise priorities to drive and protect brand value, position PayPal as an employer of choice, and support future opportunities for innovation and growth.

Please contact us at Sustainability@paypal.com with questions or requests for additional information.

Global Impact Report

Our 2024 Global Impact Report showcases how we're advancing our mission through innovative programs, strategic partnerships, and digital financial solutions that drive meaningful change for employees, communities, and customers globally.

Learn more about how our CS&I strategy is critical to driving the long-term success of our business.

2024 CS&I highlights

1. Pay equity analysis based on total compensation which is defined as base salary, annual bonus, and annual equity awards.

2. Methodology was updated in 2024 to include compliance training hours. Prior years have not been restated.

3. Does not include exempt employees that are on leave as of the compliance training deadline.

4. Through PayPal Business Loans and PayPal Working Capital in the U.S., U.K., Australia, and Germany. Historical values have been restated to exclude loans made through the U.S. Paycheck Protection Program. The lender for PayPal Working Capital, PayPal Business Loan, and PayPal Loan Builder is WebBank.

5. Represents funds processed by PayPal and Braintree to nonprofits, which include organizations identified as charities, other nonprofits and elementary/secondary schools and universities, as well as donations to individuals and businesses from personal fundraising campaigns.

6. Total clean energy procured for data centers as a percentage of global data center energy use.

7. Percentage reduction in current year combined Scope 1 and Scope 2 market-based GHG emissions relative to 2019 combined Scope 1 and Scope 2 market-based GHG emissions.

Additional resources