Our Values

We live by our core values of Inclusion, Innovation, Collaboration, and Wellness.

These values unite us as one global team, keeping our customers at the heart of everything we do, and inspiring us to care for ourselves, each other, and our communities.

Inclusion

Respect and value uniqueness and diverse perspectives. Welcome everyone, regardless of background, level, or circumstance. When everyone feels included, ideas flourish and execution becomes stronger.

Innovation

Create amazing experiences for our customers, whether merchant, consumer, or the PayPal community. Think differently, look end-to-end, and practice empathy by putting yourself in our customers’ shoes.

Collaboration

Work as a team, drive ownership and accountability, make decisions and get results. Foster trust, have integrity, champion each other, and have each others’ backs. Eradicate silos and win as a team.

Wellness

Care for and actively support each other’s well-being. Create an energizing workplace that brings out the best in our employees by nourishing our mental, physical, and emotional balance.

Guided by our values, our Leadership Principles—Put People First, Work Customer Back, and Win Together—shape our decisions and actions, empowering us to drive PayPal's next chapter of growth.

  • Put People First means building the next generation by unlocking their superpowers, providing and seeking constructive feedback, and fostering belonging.
  • Work Customer Back means starting with our customers' biggest needs and solving them through technology and innovation to create simple, valuable experiences.
  • Win Together means moving quickly, working as one PayPal, and delivering great end-to-end results.