Business ethics

We uphold high ethical standards and comply fully with laws and regulations, collaborating with law enforcement and nonprofits to help create a safer world.

Internally, we foster trust by requiring all employees to complete annual training on topics like our Code of Business Conduct & Ethics, data protection, anti-money laundering, and harassment prevention. Employees can report concerns anonymously through our 24/7 Integrity Helpline.

Our commitment to responsible technology includes guiding AI development with five Responsible AI principles. Overseen by a cross-functional Responsible AI Steering Committee, we ensure sound governance and provide regular updates to leadership and key committees.

business ethics
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Risk & compliance

Safeguarding customer trust and operating ethically are essential to our long-term business strategy. We invest in transformative programs to combat money laundering, terrorism financing, human trafficking, and related financial crimes worldwide, partnering with law enforcement and the intelligence community. Through collaborations with various organizations, we strive to enhance global security protections for our customers.

Learn more in our Global Impact Report

Supply chain standards & supplier diversity

We are committed to conducting business with the highest ethical standards. PayPal manages a global supply chain of over 4,000 vendors, partners, and third-party organizations.

All third parties and subcontractors are expected to follow our Third-Party Code of Business Conduct and Ethics, which outlines expectations for environmental responsibility, labor, human rights, and more.

Our Supplier Diversity Program offers resources such as assistance with diversity certification, faster onboarding, and ongoing education to help them succeed as PayPal vendors.

Learn about our commitment to supplier diversity

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Additional resources