PayPal, Inc. - Our Impact - Communities - Environmental Sustainability

PayPal is focused on addressing environmental and climate-related risks and opportunities that are relevant to our company, our employees, our customers, our suppliers, and the communities where we operate.

We use a science-based approach to take action, including: mitigating greenhouse gas emissions, efficiently managing our natural resources, exploring environmental innovations across our products and services, and engaging our employees in sustainability.  

Our Approach to Environmental Sustainability

Managing our Impact

Since 2017, we’ve published environmental performance updates in our annual Global Impact Reports and demonstrated meaningful improvements to our sustainability practices and processes based on our Environmental Sustainability Policy and ISO 14001-aligned environmental management system. Please see our Environmental Risk Management Policy for additional details.

Mobilizing our People

Our employees care deeply about the environment and volunteer their time and skills throughout the year to address sustainability issues. Whether it’s volunteering on Earth Day or exploring environmental innovation, we’re unlocking the creativity and passion of our people to advance our sustainability initiatives.

Supporting Resilience

Through strategic partnerships, PayPal aspires to help increase financial resilience among communities that are vulnerable to climate change, support relief efforts for those impacted by natural disasters and extreme weather events, and address impacts on the environment.

Climate-Related Risk Management

Science-based Emissions Targets

We have established ambitious, measurable, and science-based emissions reduction targets informed by stakeholder consultation and validated by the Science Based Targets initiative. We transparently track progress toward our long-term goal of achieving net-zero GHG emissions across our value chain by 2040 and medium-term science-based targets aligned with limiting temperature rise to no more than 1.5˚C.

Renewable & Efficient Energy Use

We continue to work to optimize our workplaces globally to meet the in-person and virtual collaboration needs of our high-performance work culture. Since 2021, we’ve sourced 100% of our global data center energy use with renewable generation. We prioritize cost-effective opportunities to invest in energy efficiency and procure renewable energy across our global office locations.

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Transparency & Reporting

We are committed to full transparency in our management of climate risks and opportunities. In line with the recommendations from the Task Force on Climate-Related Financial Disclosures (TCFD), we provide disclosures on PayPal’s approach to addressing climate-related governance, strategy, risk management, and metrics and targets in our TCFD Index.

Additional climate-related disclosures and information about PayPal’s environmental sustainability efforts can be found in our Global Impact Report and our latest CDP Climate Change Questionnaire.

Supply Chain

We’re engaging with our largest suppliers by spend to communicate our climate-related risk management priorities. We partner with CDP to collect information and provide resources to help our vendors develop greenhouse gas inventories and learn more about climate-related risk management.

Learn about our commitment to supplier diversity

Water Management

Given the digital nature of our business, we consume relatively low volumes of water. Our water efficiency efforts include the usage of low-flow faucets and fixtures across our fully managed office locations globally.

We’ve also invested in intelligent flow control and monitoring technologies across our water systems at our headquarters in San Jose, CA, in addition to exploring additional water conservation opportunities that support local efforts and enhance our overall management of this finite resource. We monitor and report annual water consumption in our annual Global Impact Report.

Employee-led Waste Audit at PayPal Headquarters

Waste Management

We provide waste recycling across nearly all our office locations globally, with select locations also offering food waste composting. We work with property managers, local waste hauling providers, and municipal jurisdictions to expand our waste recycling efforts.

We also verify that service providers maintain ISO-certified programs for environmental, health and safety, and quality management systems. Our companywide e-waste management procedure requires all IT asset disposal service providers to maintain certification to the R2, e-Stewards, or WEEELabex for responsible e-waste management.