Our CS&I Strategy

PayPal’s mission – to revolutionize commerce globally so that every person and business can grow and thrive in the digital economy – is the foundation of our values-led culture. Our business strategy is supported by our core values of Inclusion, Innovation, Collaboration and Wellness, which guide our efforts to make sending money and shopping more convenient, affordable, and secure.

Our CS&I strategy aligns to our business priorities while creating sustainable value for all of our stakeholders. Our CS&l priorities are embedded throughout our business and categorized across four focus areas Social Innovation, Employees & Culture, Responsible Business Practices, and Environmental Sustainability.

Please contact us at Sustainability@paypal.com  for any additional information on our CS&I strategy and programs.

Global Impact Report

Our latest Global Impact Report shares our commitments and progress, as well as stories from our partners, customers and employees, demonstrating how PayPal makes a positive impact on the world. 

Learn more about how our CS&I strategy is critical to driving the long-term success of our business.

2023 Highlights

Additional Resources