Trust & Privacy

Trust is the foundation of our business. Our ability to keep customers’ data secure is paramount to their confidence in us. We work to embody a data- and privacy-aware culture that prioritizes responsible use of data through transparency, education, enterprise standards, and innovation.

Our Global Privacy Program guides and supports the business based on our Data Management Principles and Privacy by Design practices. This helps to ensure that our Privacy Program is in compliance with the evolving global privacy landscape and regulatory guidance, as well as supports future business growth.

We are always looking to innovate in ways that best serve our customers, while also protecting their data. PayPal is at the forefront of many industry initiatives to eliminate traditional passwords, reduce phishing attacks, protect against emerging malware on mobile devices, and otherwise protect consumers and merchants. 

PayPal is actively involved with organizations to support the advancement of the security ecosystem and improve customer protection. In 2022, we partnered with the Official Monetary and Financial Institutions Forum to publish The Role of Data Science in Maintaining Trust and Responsible Innovation, underscoring how data can be used effectively to protect consumers from fraud and improve the quality of the user experience. 

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