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Trust & privacy

As a global payments company, one of our greatest responsibilities is to ensure the appropriate use and protection of our customers’ personal data and financial information.

About Us / How we work / Trust & privacy

Prioritizing privacy and data protection

Trust is the foundation of our business, and protecting customer data is key to maintaining their confidence. We foster a data- and privacy-aware culture that emphasizes responsible data use through transparency, education, standards, and innovation.

Our Global Privacy Program, guided by our Data Management Principles and Privacy by Design practices, ensures compliance with evolving global privacy regulations while supporting future business growth.

Culture of Privacy
Employing a privacy-first approach

Employing a privacy-first approach

We invest time and resources to strengthen the security of our products and services, maintaining our position as one of the world’s most trusted payment platforms. Clearly informing customers about our privacy practices and giving them meaningful choices about how their data is used is a top priority.

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Safeguarding customers

We always look to innovate the ways we protect our customers’ data. PayPal leads industry efforts to eliminate traditional passwords, reduce phishing attacks, combat emerging malware on mobile devices, and protect consumers and merchants.

We collaborate regularly with organizations to advance the security ecosystem and enhance customer protection. In 2023, we launched a free toolkit, developed with Accion’s Center for Financial Inclusion, to help fintech companies embed privacy principles into the design of their products and services.

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