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Empowering Small Businesses

We support small businesses around the world with access to capital, products and services to help them participate in the global marketplace.

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We are helping small businesses weather the COVID-19 pandemic

The COVID-19 pandemic has been a singularly devastating event for small and medium sized businesses. In partnering with the U.S. Small Business Administration in the form of the Paycheck Protection Program (PPP), we were able to provide funding access to SMBs that have traditionally been underserved and we are helping small businesses incorporate the digital tools needed to navigate the pandemic, and in many instances, even grow.

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We provide businesses around the world with access to capital and critical funds

For more than 20 years, PayPal has been helping small business owners achieve their dreams. Through our business financing solutions, including PayPal Working Capital, we give businesses access to the capital they need in a way that's faster and easier than traditional loans. As of 2020, we have provided business owners with over $20B in funding through one million loans to small- and medium-sized businesses (SMBs) worldwide, supporting those who have been underserved by traditional financial services. This includes facilitating more than $2 billion in PPP loans to SMBs across the U.S., with 75% of the loan portfolio consisting of loans under $25,000 and an average loan size of $28,000.

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We provide small business owners with efficient tools to manage and grow their businesses

We’re continuing to harness our technologies like PayPal QR Code, Funds Now and Instant Transfer to make the management and movement of money more accessible, secure and affordable for small businesses. In 2019, we launched the PayPal Commerce Platform for marketplace and crowdfunding platforms, which brings together a comprehensive set of technologies, tools, services and financing for businesses, big and small, around the globe. Additionally, small businesses around the world are participating in cross-border trade on the PayPal platform and we continue to leverage our tools and partnerships to allow small businesses to reach new customers abroad.

We invest in the next generation of entrepreneurs

We are committed to continuous improvement and collaborating with organizations who are supporting diverse entrepreneurs. Through our partnership with the Cherie Blair Foundation, our employees mentor female entrepreneurs of all backgrounds and, in 2020, we partnered with Grameen on their microfinance program for Black women entrepreneurs. We continue to partner with Kiva to lend money to low income entrepreneurs and students around the world and provide no-fee processing for all loans. In 2020, our employees provided over 170 hours of business advice to entrepreneurs participating in one of Village Capital’s Finance Forward programs around the world.

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