Isabel Cruz Chief People Officer
As Chief People Officer, Isabel Cruz is responsible for leading PayPal’s
global Human Resources (HR) efforts to attract, retain, and develop leaders and employees
throughout their careers at PayPal, as well as the company’s Real Estate strategy.
Isabel joined PayPal from Walmart where she was most recently SVP and People Leader for the company’s
Global Technology, Services and Corporate teams, leading talent strategies and people
initiatives supporting more than 30,000 associates globally. Isabel previously led the people
function for Walmart’s U.S. eCommerce portfolio, including setting the talent strategy for
multiple brands and startups, mergers and divestitures and the integration of the U.S. eCommerce
business into Walmart’s omnichannel U.S. business. She joined Walmart following a 20-year career
with General Electric (GE) which included roles with GE Capital, GE Power, NBC Universal and
Global Headquarters. Her specialized expertise includes global workforce management, business
transformation, organizational development, diversity and inclusion, mergers and acquisitions,
leadership development, employee engagement and succession planning.
Isabel earned her Masters of Human Resource Management from Rutgers University and holds a Bachelor
of Arts degree in Communication from Fairfield University.